RISO believes in protecting the privacy of the personal information you may provide to us. Subject to the terms below, we will not sell to or share with any third parties your personally identifiable information gathered by means of the risolatin.com web site.
WHAT INFORMATION IS COLLECTED
We collect a limited amount of personal information from you in certain areas of the risolatin.com web site for a limited number of specific purposes. We collect the following information:
We require that you provide via the Website registration form, your name, address, company name, telephone and fax numbers, e-mail address, RISO system type, System Controller type, computer operating system, and a limited amount of information about you and your company’s needs in order to download software drivers. We also request via the Website registration form, your name, address, company name, telephone and fax numbers, e-mail address, and a limited amount of information about you and your company’s needs to receive our e-mail newsletter. This information is used to deliver pertinent information and documents to you and to help us provide better service to our customers, send tailored educational and marketing materials, and improve our web site.
An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, web servers can identify your computer by its IP address. In addition, web servers may be able to identify the type of browser you are using or even the type of computer.
RISO collects IP addresses and related information for the purposes of system administration, to assess the traffic to our site and to maintain and improve our site. While it is not our practice to link IP addresses to your personally identifiable information, we may use IP addresses to identify a user when we feel it is necessary to protect our site, customers or others.
WHO IS COLLECTING THIS INFORMATION
RISO collects this user information via our web site. For example, information is collected if you request a download from the software Driver section or to subscribe to our newsletter.
HOW COLLECTED INFORMATION IS USED
RISO uses collected information to supply product information and other information requested by users and potential customers and to provide users with information about products, upgrades, updates and other information RISO believes will be of interest to customers or users of the risolatin.com web site. RISO also uses collected information to learn more about how visitors use the web site and to measure areas of interest in order to provide features and improve the functionality of the site. Information you provide might also be used to send you e-mails about new features and services on the risolatin.com web site or a about RISO products, or to send you e-mails from or about carefully selected third party product or service providers. We will give you an opportunity to opt out of any such third-party marketing mailings. We might also use the information we collect to respond to e-mails, provide customer support or other similar reasons.
Data collected online may also be combined with information you provide when you register your ownership of RISO products.
Aggregate information is also used to help us run and maintain our site, study traffic patterns and generally learn about the usage of our site.
WITH WHOM THE INFORMATION MAY BE SHARED
Other than as above, except for the following exceptions, we will not knowingly authorize the disclosure of your personally identifiable information to third parties without your consent. First, we may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) RISO’s rights or property, other risolatin.com users, or anyone else who could be harmed by such activities. Second, we may disclose user information when we believe in good faith that the law requires it.
Aggregate information (without personally identifiable information) may be used for internal business purposes, marketing purposes or shared with third parties for RISO’s business purposes.
risolatin.com does not target children. We abide by the Children’s Online Privacy Protection Act and will not knowingly collect personally identifiable information from children under age 13. We recommend that parents actively participate in their children’s use of the Internet.
HOW YOU MAY CHANGE OR CORRECT YOUR INFORMATION
We are very concerned about the accuracy of the information we collect. If you want to change, correct, update, delete or opt-out of your registration information to which you have previously opted-in, please contact RISO via e-mail at firstname.lastname@example.org, and the necessary revisions will be made. This provision applies only to personally identifiable information collected via our web site, not to other information that may be gathered by cookies or from IP addresses or to aggregate information.
SECURITY PROCEDURES WE USE
We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet.
Once we receive your information, we take steps that we believe are reasonably appropriate to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data.
CHANGES IN THESE TERMS